Repair and Maintenance

Service Services are obvious. The CDP Swiss AG you care not only before and during the purchase process professionally. To our philosophy is also for the purchase, in case of any maintenance and repairs, qualified and professional support. We assess all service and safety checks individually. To perform this assessment quickly and with little misunderstanding, we need a few details from you :

  • Device type
  • Manufacturer brand
  • Serial number.
  • Detailed Symptoms
  • Image of the device and the defective part (if possible)

The CDP Swiss AG offers a comprehensive repair and service department. To offer the best possible and fastest repair service for all of our equipment, we have experienced internal and external service technicians with in-depth knowledge of equipment. We maintain and repair expertly and skillfully not only purchased from us but also foreign products. Repairs and maintenance are charged.

Name, Surname (required)

Company(required)

Address

Telephone

E-Mail Address(required)

Device type / model

Manufacturer/ Brand

Serial Nr.

Year

Purchase Date

Problem Description

For questions or concerns relating to the follow-up of your equipment contact by phone at +41 43 5385745 or by email at us support@cdpswiss.com.

Shipping and travel expenses

Devices, which are too complicated or unsuitable for shipment, are serviced by our service technicians on site or repaired. In this case we charge the travel and travel time.

All items that are sent by mail must be sent to our office in Wettswil. Shipping costs for the sent by mail products, the customer and the risk of damage during transport / shipping takes.

Swiss Service Additional package

With CDP Swiss you are on the safe side!
Acquire our exclusive Swiss Service additive package and benefit from 48 months of free maintenance, repair and service. For detailed information, we are happy to help you.

Please note that our service provisions are valid in repair, maintenance and service for Switzerland.

Guarantee

The CDP Swiss AG offers a warranty period of 24 months. Excluded from this performance are consumables and wear parts, such as:

  • Lenses
  • Mirror
  • Lamps
  • Diodes
  • Fibers
  • Optical components

Warranty extension

Not only our exclusive Swiss services Extra package offers security but also our extended warranty. At the same time our guarantee of 2 years, you can also save an additional charge another 24 months your warranty. For detailed information, we are happy to help you.

The CDP Swiss AG offers a comprehensive repair and service department. To offer the best possible and fastest repair service for all of our equipment, we have experienced internal and external service technicians with in-depth knowledge of equipment. We maintain and repair expertly and skillfully not only purchased from us but also foreign products. Repairs and maintenance are charged.